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10 Years Focused on Supply Chain, Making Procurement Simpler

Our Story & Mission

In 2011, our founding team noticed three major pain points in traditional hotel supply chains while serving clients: opaque pricing, slow response, and difficulty in customization. Hotel procurement managers had to coordinate with dozens of suppliers, wasting time and effort; small and medium-sized hotels struggled to access the same quality supplies as international brands; personalized needs (e.g., custom-logo linens, unique toiletries) were often rejected as "non-standard".

Based on these challenges, we established [Trustful Supply Chain ], dedicated to providing "all-category, one-stop, customized" supply chain solutions for hotels and extended accommodation businesses (e.g., homestays, apartments, resorts). Our mission is: "To enable every hotel to efficiently obtain high-quality, cost-effective supplies and focus on enhancing guest experiences."

From guestroom supplies (linens/toiletries/disposables) to F&B equipment (kitchen/cleaning tools), from lobby decor (lighting/artworks/furniture) to operational support (logistics/after-sales), we provide "procurement-customization-delivery-after-sales" full-chain services for hotels, covering these core scenarios:

What We Do & How We Excel

All-category Coverage

Deep Customization

Full-process Quality Control

Efficient Delivery

Worry-free After-sales

20,000+ SKUs, including premium domestic supply chain resources and international brand partnerships

Support the design and customization of procurement products and can provide design solutions within 72 hours.

Our professional team provides comprehensive quality monitoring services throughout the entire process to safeguard client interests.

Manufactured by experienced factories and managed by a professional logistics team to ensure on-time delivery

We can assist you with installation issues, quality concerns, and restocking needs, offering a 24-hour response service.

Our Team

Professional, Reliable, Grow Together

Technical Team: 10 senior engineers, self-developed supply chain management system with national software copyright;

Our core team comes from hotel supply chain, manufacturing, and internet industries:

Procurement Director: 15 years of procurement experience in hotel groups , familiar with global supply chain resources and cost structures;

Solve problems with professional capabilities, win trust with reliable services, and grow together with hotel clients.

10 Years Focused on Supply Chain, Making Procurement Simpler